An Information System is defined as any organized system for collection, organization, storage and communication of information. It is the study of complementary networks that people and organizations use to collect, filter, process, create, and distribute data. From this, we can say that for the Information System of an organization to be useful and successful, it needs people. The people in the organization are the top level managers, middle managers, first level managers and the workers. In order for IS to become a success, managers in the organization must possess certain skills in order for them to make effective IS decisions.
I think managers must have three essential skills in order for them to competently participate in IS decisions. These are conceptual skills, technical skills, and human relations skills.
As what Robert L. Katz has concluded, these skills are needed by managers depending on the level of management they are handling.
Top level managers must possess more of the conceptual skills because managers at this level must use this skill to see the organization as a whole, to understand the relationships among various sub-units, and to visualize how the organization fits into its broader environment. In terms of IS decision-making, this skill is important for top-level managers because it takes into consideration the organization as a whole.
Another skill that I mentioned is the technical skill which is more important for lower level managers to have. This is because lower level managers typically manage employees who use IS in performing their daily tasks. It is important for them to have the knowledge of the IS being used by their people for them to accordingly perform their function.
The last skill which I considered managers should have is the human relations skills. Human relations skills are important in all levels of management because managers must deal directly with people. This skill helps the manager work well and communicate effectively with people both individually and in a group, which would be crucial in making IS decisions.
There are other skills that are important in making IS decisions. Managers must ultimately decide which are the most important skills to develop and put into use in order to fit their organization’s needs, and in order to ensure IS success.